Terms and Conditions

    1. Registration and booking contract

    Registration should ideally be in writing, but we are also able to accept verbal registrations by telephone. You will receive a written confirmation from the Alliance House (on short notice, a verbal confirmation by telephone is also possible), resulting in a booking contract. 

    2. Payment

    We do not require a deposit. You can pay on site by cash or debit card. 

    3. Cancellation policy

    In the event of a contract withdrawal, the Alliance House is entitled to reasonable compensation for financial loss. Since the services vary and are tailor made according to each individual guest, groups and retreat participants, our cancellation fees are structured as follows:

    Seminar participants (in-house program offers) and individual guests:

    From 30 days before begin of stay – 20 % of accommodation costs
    From 14 days before stay – 40 % of accommodation costs
    From 7 days before stay – 60 % of accommodation costs
    no show without notice – 90 % of accommodation costs

    Groups:

    In the event of cancellation or reducing number of participants by more than 20 %, the unused places will be billed as follows:

    From 90 days before begin of stay – 25 % of accommodation costs
    From 30 days before stay – 50 % of accommodation costs
    From 7 days before stay – 80 % of accommodation costs
    No show without notice – 90 % of accommodation costs

    4. Meal arrangements (individual guests)

    Booked meals can be cancelled free of charge 24 hours before the meal. 

    Our bank details are as follows

    • Evangelische Bank eG
      Account no: 8 000 603
      Bank no: 520 604 10
      IBAN: DE41 5206 0410 0008 0006 03
      BIC: GENODEF1EK1
    • Volksbank eG Gera•Jena•Rudolstadt
      Account no 300 9000 20
      Bank no: 830 944 54
      IBAN: DE63 8309 4454 0300 9000 20
      BIC: GENODEF1RUJ

    Please send your booking requests to

    Evangelisches Allianzhaus gGmbH
    Esplanade 5-10a
    07422 Bad Blankenburg
    Germany

    Phone 03 67 41 / 21 – 0
    Fax 03 67 41 / 21 – 200

    Email: info at allianzhaus.de